February 2010
Monthly Archive
Running a better restaurant requires separating the wheat from the chaff when it comes to using an effective POS process. Restaurant point-of-sale systems are plentiful these days, but do they meet the needs of what you may require for your establishment? The best way to determine this is to stack up what’s out there against what features you actually most need to keep better track of, and provide optimal service for your customers.
The more sophisticated restaurant point-of-sale systems combine software suites with matching hardware devices to improve ordertaking, recording and completing transactions, and staying on top of food inventory. The package that best suits your hospitality service is the one that fits the size and intended future scale the operation. Do you have 50 workers were just five? Is this a small restaurant, or huge multisite franchise? If you’re not there yet, does your business plan call for you to scale up to that within a few years? Figuring this out will help you select system that makes sense for your needs.
Some POS software and hardware components are very customer friendly and encourage better relations, while others are more oriented around back end management of inventory and cost analysis. Your preference will depend upon what you view is more important for your company at this time. The same goes for the issue of simplicity of use — if you, the owner are going to be the only person operating the program this may not matter, but if the staff will actively using aspects of the system the interface should be very intuitive and easy to adjust to.
Another factor is what functions of restaurant point-of-sale systems do you want entirely automated, so you don’t have to even concentrate any time on them ever again. As one example, you theoretically may never have to deal with inventory checks with a POS system that is automatically auditing of your stock in real time. This is because the software can automatically move one unit of the item from the inventory list as an order is taken and completed by a customer, and notify you when to reorder the product. Won’t that be a timesaver?
Finally, depending on how connected you want the peripheral devices to be to each other and to the main program, you may prefer a wireless system over dedicated server or terminal at the heart of the restaurant POS. All these factors will vary the price and complexity of restaurant point-of-sale systems you consider, but a relevant to the decision and improve your ability to choose the best one for your purposes.
As in every other market, there are outlets where you can obtain the latest and greatest new thing, and places to go to get discounted versions that are secondhand. New point-of-sale systems are always going to receive the most attention, but used POS systems should also be considered for the cost conscious business owner. The same used concept applies — if you can find a product with the same set of features and components as the expensive new model (that will depreciate in value as it becomes used as well), why not get the best featured previously purchased model you can?
Many retailers of refurbished or used POS systems do extensive review and checking of the base set of equipment and software in order to resell them at the best price, yet provide an affordable choice for you. The hardware is tested and given thorough maintenance, often taken apart down to the components to assure all assembly and parts are sound. This servicing is often accompanied by guarantee or extended warranty. The software is also evaluated for compatibility peripheral devices, and main server it runs on.
Used POS systems of decent quality can be recommended to you by other businesses, such as banks, hotels, restaurants and other retail outlets. Among the things that ask for is the system’s overall ease of use, speed of processing, ability to track and monitor cash collected and the work completed as scheduled by the staff, inventory tracking, synchronization with external devices, and report making capability — the same items that you look for in a new product.
Another way to acquire used POS systems is to buy them from businesses that are closing or in bankruptcy. If you are aware of how to choose the system well and configure it properly, picking the components up from a retiring company virtually guarantees getting a product at a dirt cheap price. Again, much depends on the quality of the software and component devices.
One must remember that any working program you do purchase will probably need to be customized to fit the exact of your company, so be sure to make the appropriate adjustments. Point-of-sale systems can have a great and versatile second life in your hands if you apply these points.
Advancing Business Through POS Registers
One way to get much more organized, and better in the point-of-sale operation of your business is to convert your old style system by installing POS cash registers. POS registers can take whatever type of retail operation you have and step up your ability to keep track of your expenses while improving the transactions that make you money.
Choosing correct POS registers is highly important to best help your situation. You can either buy of a full system, or assemble bits and pieces beginning with the main terminal. The full system would include a terminal, cash drawer, barcode reader, keyboard and card processing system, and sometimes a receipt printing feature. Custom made software is usually built into the point-of-sale cash register that interact with the main system software. The usual complement of features in the system includes credit verification, purchases, inventory, employee scheduling, and report writing.
Small companies can particularly profit from the use of POS registers, for example, it exists system will usually come with the ability to automatically deduct units from your inventory database. This way you know fairly easily and quickly what customer items that are in demand are on hand after business. The logistical advantage of being able to answer a question about the availability of a product can be the difference between making the sale, or seen the customer go elsewhere.
Hospitality businesses will also benefit from the simplified approach of having POS registers on site to take orders. Such systems may speed up ordertaking and the delivery of product, while synchronizing the actions of workers within the restaurant or hotel. The technology is also good for monitoring in real-time staff schedules, inventory levels, and the generation of reports.
The lowly cash register can be the heart of any business, but moving upwards and onwards to a high-tech point-of-sale solution is in better overall path to providing better service to customers, and making more profits. Consider converting to POS registers to accelerate the growth of your enterprise.
Hospitality POS are different from other types of POS systems. The requirements for the hospitality businesses are not the same.
For casual restaurants, efficiency is important. Better efficiency results in better performance and enhance customer experience. For retail establishments like shops, their POS systems orders are relay inputted to cut down on time-per-transaction and reduce the mistakes that can happen when high peak time orders are transferred to the kitchen. For fast food restaurants, POS systems are practically a requirement for living up to their name: orders taken on terminals in the front are automatically displayed on monitors in the kitchen, all ready to be quickly prepared and presented to the customer.
For fine dining restaurants and even casual dining , POS requirements are somewhat different. There is a need to be able to create and store open checks, as parties order more over time, as well as track which server is responsible for which table. The efficiency gains from better management cannot be underestimated. If a restaurant with 25 tables and an average check of $40 can increase turnover by one party per table, that is an extra $1000 on a busy night.
Hotel POS systems allow you to transfer meal charges from the dining room to guests’ rooms with just a button or two. Hotel management need to realize that not all Hospitality POS systems integrate with all property management software.
POS Cash drawer allows you keep all the dollars and coins, together with credit card slips, exchange receipts, gift vouchers.
The most crucial thing to look for in a cash drawer is the sturdiness of its construction.
This has been overlooked many times by potential buyers. These drawers take a lot of abuse from constant opening and closing, and over the years, or even months, the wear and tear will set in.
A good benchmark for choosing a good POS Cash Drawer is eighteen gauge steel at the very least.
Almost all cash drawers will open the drawer upon the signal from the receipt printer. There could be other ways, but this is the most practical way. It is better to purchase your whole POS system from one dealer, else there will be a source of worry about incompatibility if different components are integrated together.
As with most equipment, some restaurant cash registers are easier to maintain then others. The life expectancy of a POS cash drawer is measured in the millions of cycles.
To ensure the full life span of the drawers, regular servicing and replacing of rollers, bearings, and other parts are required. Perhaps a regular servicing contract to maintain these cash drawers will be cheaper in the long run.